Terms of service

1. Overview

Welcome to Lamitech Design. By accessing or purchasing from our store, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our website or services.

2. Access and Account

  • You must be at least 18 years old to use our Services.
  • You are responsible for keeping your account details safe and accurate.
  • We reserve the right to refuse service, close accounts, or cancel orders at our discretion.

3. Our Products

  • We aim to provide accurate product descriptions, images, and specifications.
  • Colours and finishes may vary slightly due to screen settings, photography, or batch production differences.
  • Samples are available on request to confirm finishes before ordering.
  • We may update, modify, or discontinue products at any time.

4. Orders

  • All orders are subject to acceptance. You will receive confirmation once accepted.
  • We reserve the right to cancel or refuse any order, for example due to stock unavailability or pricing errors.
  • If you need to amend an order, please contact us immediately.

5. Prices & Payment

  • Prices are shown in GBP and may change without notice.
  • Prices exclude delivery charges, unless stated otherwise.
  • You agree to provide accurate billing and payment information.
  • Payment must be authorised before we dispatch goods.

6. Shipping & Delivery

  • We offer UK shipping. Delivery charges are shown at checkout or on request.
  • Delivery times are estimates only. We are not responsible for delays outside our control (e.g., couriers, customs).
  • Once shipped, risk passes to you.

7. Returns & Refunds

  • Please see our Returns & Refund Policy for details.
  • Returned items must be unused, in original packaging, and within the specified timeframe.
  • Refunds are processed once goods are received and inspected.

8. Intellectual Property

  • All trademarks, product names, images, designs, and content belong to Lamitech Design Limited.
  • You may not copy, reproduce, or use our content without prior written permission.

9. Third-Party Links & Tools

  • Our website may include third-party links or tools, which we do not control or endorse.
  • Use of these is at your own risk.

10. Privacy

  • We collect and process personal data in line with our Privacy Policy.

11. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential losses.
  • Our liability is limited to the value of your purchase.

12. Governing Law

These Terms are governed by UK law. Any disputes shall be handled by UK courts.

13. Contact

Lamitech Design Ltd
Unit 32 Bidavon Industrial Estate, Waterloo Road,
Bidford on Avon B50 4JN
Email: info@lamitechdesign.co.uk
Phone: 01789 777523

Customer Service

We are available Monday to Friday from 9.00am to 4.00pm to answer your questions.